Our Services
At Lockridge Patient Advocates, we align you with your healthcare goals by developing a plan that is tailored to your specific healthcare needs. Here are some of the services you can expect to be provided by us:
In-person and virtual direct support
-
Doctor Visit Support and Preparation
-
Before the visit, we will create a list of possible questions or concerns to address with your doctor.
-
Accompany you to your doctor's visits and guide you through the exam by explaining medical terms for you to understand, explaining your diagnosis to you, as well as reviewing and explaining your blood work.
-
-
Hospital Bedside Support
-
Direct communication between you and your hospital providers to coordinate care.
-
Ensure that there is a clear plan of care during your hospital stay along with your discharge home.
-
-
Home Visits
-
In-person or virtual visit to review discharge instructions, medications, and possible restrictions or safety concerns from a recent hospitalization.
-
In-person or virtual visit to discuss your personal goals for your health and future planning.
-
-
Medication Review and Organization
-
Review and organize your medication prescriptions as well as confirm insurance coverage.
-
-
Treatment Reviews and Options
-
We will research your treatments as well as alternative therapies to discuss all of the treatment options available to you.
-
Medical Bill and Insurance Coverage Review
-
Medical Bill Review
-
Thoroughly review medical bills to ensure accuracy and appropriate charges from medical institutions and providers.
-
Discuss resources for financial assistance for medical billing.
-
-
Insurance Claim Review
-
Review and discuss Explanation of Benefits to ensure accuracy and appropriate coverage for insurance claims.
-
Verification of coverage and benefits.
-
-
Insurance Planning
-
Review and discuss options for insurance coverage including Medicare and Medicaid.
-
Review and discuss available community resources.
-
Resource and Documentation Guidance
-
Legal Documentation Preparation
-
Assistance with completing Living Will and Advance Directives as well as designation of Health Care Power of Attorney.
-
-
Assistance with finding providers
-
Provide guidance on selecting an appropriate Primary Care Physician or Specialist to suit your needs and available resources.
-
-
Arranging Medical Transportation
-
Guidance and arrangement of transportation to and from medical appointments.
-
Limited transportation may be provided under certain circumstances but must be pre-arranged.
-
-
Documentation Organization and Management
-
Creation of a personal file for you with pertinent medical information including your health care providers, insurance information, medication prescriptions and legal medical documentation.
-
Assistance with filling out medically related paperwork such as Medicare application, Medicaid application, Medical Financial Assistance application, and Disability applications.
-
